Colocation

The organization of data centers that operate on the basis of ISO standards, offering comprehensive protection of critical and confidential data of our customers.

Conception

All NATCOM’s premises have been built, designed and constructed in accordance with the very latest VDE standards, guaranteeing an excellent climate for innovation, high quality electrical and electronic products and optimal technical conditions for all the equipment and systems installed at our data centres locations.

Furthermore, our data centres – which are our main area of focus – are operated based on ISO standards, offering comprehensive protection of our customers’ critical and sensitive data, a holistic, risk-based approach to data security and a compliance guarantee.

NATCOM provides direct access to a range of leading network providers and carriers. All our customers are free to select the network of their choice from those available onsite, whilst direct and low latency dark fibre availability, high capacity optical wave lengths and layer2 access to other data centre locations provide inter-connections to networks and equipment located elsewhere.

NATCOM’s containment concept considerably improves computer room cooling efficiency, resulting in significant reductions in energy costs. Maximum energy efficiency is achieved by totally separating the warm and cold aisles.

Whether our customers require rack space, their own footprint and cabinets, caged areas, AC/DC redundant power or simple in-house cabling, NATCOM’s team of highly trained and qualified colocation experts offers customizable services geared to responding to carrier-specific needs in a highly individualized manner.

Building management system

All data centre related equipment, such as cooling equipment, electrical and fire control systems, is monitored around the clock. All events are controlled and procedures in place to react to every conceivable incident 24/7.

Guaranteed power

Availability of power is vital. Each of our data centres is equipped with a full power backup system which immediately cuts in the case of an outage.

The distribution of electricity from our energy centre to your racks can be managed totally flexibly. A+B 16/32amp circuits and a minimum of N+1 UPS power protection are standard. Behind the scenes, your UPS-protected equipment is also backed up by generator power with a guaranteed 24 hour onsite fuel supply. There is also a 24/7/365 refuelling contract in place to make sure we never run out. NATCOM’s industry-leading Service Level Agreements (SLAs) define the level of guaranteed availability, ranging up to 99.99% (with A and B feed). The electrical connection for your equipment is configured depending on your own specific requirements.

The following power options are available:

AC power voltage: 230 or 400 volt
AC 230/400 volt power breakers: 16/32/64 amp
DC power voltage: 48 volt, DC power breakers of various sizes

Power standards:

UPS redundancy
UPS battery backup up to 120 minutes
Generator backup
24 hour fuel capacity and refuelling contract

Cooling and temperature control

All our cooling system components are fully redundant to ensure service is maintained in the event of an equipment failure or planned maintenance.

The cooling and air-supply systems at our data centres are designed as dual and fail-safe systems to ensure continuous operation:

Upward cooling through the false floor
Separation of the warm and cold aisles
Air supply system with humidification and dehumidification functionality
Fully sensor-controlled cooling systems
Generator backup

Downflow cooling units guarantee maximum cooling for your equipment. The room temperature is maintained at 22°C, with a humidity level of 40% – 60%. Air conditioning: HVAC redundancy, N+1

Security

Security levels are always the primary consideration of our colocation customers – and quite rightly so.

All NATCOM data centres have been built from the ground up with maximum safety and security in mind. In addition, every NATCOM data centre is equipped with a modern security system to prevent unauthorized access to your equipment. The implementation of a key card system restricts access to authorized personnel only.

Internal and external CCTV systems record and store all activity and our facial recognition scanners take and store photographs of each visitor attempting to access our facilities.

Security availability:

24/7 security service
24/7 access
24/7 local technical support
24/7 telephone hotline
Engineering and Remote Hands services

Fire protection

NATCOM colocation facilities are equipped with fire detection and gas-based fire suppression systems as a first line of defence against fire.

Argon and FM-200 are used across NATCOM’s facilities. These systems are automatic and monitored continuously (24/7).

FM200 fire extinguishing gaseous suppressant takes the energy out of any fire within seconds of its developing. The suppressant used is non-destructive to the equipment in our data centres, environmentally friendly and safe for human exposure. These systems typically knock out class A, B and C fires in less than 10 seconds. This minimizes atmospheric toxicity and the generation of smoke and soot.

All our buildings are equipped with hand-held CO2 fire extinguishing systems, as required by local fire regulations. NATCOM uses a Very Early Smoke Detection Alarm (VESDA) system for extra protection from fire. VESDA provides the earliest possible warning of an imminent fire hazard, buying valuable to investigate, take action and avoid the danger, damage and disruption potentially caused by a developing fire. VESDA monitors the entire progression of a fire – easily detecting it long before smoke is visible. VESDA smoke detectors are positioned throughout, above and below the floor void.

Obvious advantages

We try to find an individual approach to each client and offer what your business needs.

We not only carefully monitor the quality of all work performed and solutions provided, but also stay in touch 24/7 to answer any of your questions and consult to select the most appropriate solution.

Choosing us, you get:

Highly flexible equipment housing
AC/DC power availability
Containment concept with automatic doors
Equipment based on energy-efficient technologies
Expansion options (units, racks, cages)
Fully redundant power and cooling solutions
VESDA smoke detection
Automatic fire extinguishing system
Extensive CCTV
24/7 monitoring and security
24/7 local technical support

+852 3978 5399

office@nat-tele.com

Unit B 9/F, Lockhart Centre, 301-307 Lockhart RD Wancai Hong Kong